{"id":30552,"date":"2015-12-28T22:40:09","date_gmt":"2015-12-29T03:40:09","guid":{"rendered":"http:\/\/www.gayfriendschat.com\/socialblog\/new-years-resolution-post-office-cmo-pete-markey-on-why-customer-service-really-is-the-new-branding\/"},"modified":"2015-12-28T22:40:09","modified_gmt":"2015-12-29T03:40:09","slug":"new-years-resolution-post-office-cmo-pete-markey-on-why-customer-service-really-is-the-new-branding","status":"publish","type":"post","link":"https:\/\/www.gayfriendschat.com\/socialblog\/new-years-resolution-post-office-cmo-pete-markey-on-why-customer-service-really-is-the-new-branding\/","title":{"rendered":"New Year's Resolution: Post Office CMO Pete Markey on why 'customer service really is the new branding'"},"content":{"rendered":"

New Year's Resolution: Post Office CMO Pete Markey on why 'customer service really is the new branding'<\/b>
\nuse human language and allow them to access human interaction when needed via web chat<\/a> or video<\/a>. The challenge for businesses will be how to emotionally engage online and integrate their digital channel into a whole customer experience with the brand.
\n
\nwww.bing.com\/news\/apiclick.aspx?ref=FexRss&aid=&tid=FF37A6AAE7AC48348CF14AE00651E670&url=http%3A%2F%2Fwww.thedrum.com%2Fopinion%2F2015%2F12%2F28%2Fnew-years-resolution-post-office-cmo-pete-markey-why-customer-service-really-new&c=PnmBPMqK76MxfSnVFzkhAVFqtNpKdcKcT8N4Kh68cvE&mkt=en-us<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

New Year's Resolution: Post Office CMO Pete Markey on why 'customer service really is the new branding' use human language and allow them to access human interaction when needed via web chat<\/a> or video<\/a>. The challenge for businesses will be how to emotionally engage online and integrate their digital channel into a whole customer experience … Continue reading New Year's Resolution: Post Office CMO Pete Markey on why 'customer service really is the new branding'<\/span> →<\/span><\/a><\/p>\n","protected":false},"author":2466,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[107],"tags":[],"class_list":["post-30552","post","type-post","status-publish","format-standard","hentry","category-news"],"yoast_head":"\nNew Year's Resolution: Post Office CMO Pete Markey on why 'customer service really is the new branding' - GAYFRIENDSCHAT.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gayfriendschat.com\/socialblog\/new-years-resolution-post-office-cmo-pete-markey-on-why-customer-service-really-is-the-new-branding\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New Year's Resolution: Post Office CMO Pete Markey on why 'customer service really is the new branding' - GAYFRIENDSCHAT.com\" \/>\n<meta property=\"og:description\" content=\"New Year's Resolution: Post Office CMO Pete Markey on why 'customer service really is the new branding' use human language and allow them to access human interaction when needed via web chat or video. 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