{"id":28967,"date":"2015-12-02T22:40:05","date_gmt":"2015-12-03T03:40:05","guid":{"rendered":"http:\/\/www.gayfriendschat.com\/socialblog\/u-s-consumers-unhappy-with-holiday-retail-customer-experience-in-store-and-online\/"},"modified":"2015-12-02T22:40:05","modified_gmt":"2015-12-03T03:40:05","slug":"u-s-consumers-unhappy-with-holiday-retail-customer-experience-in-store-and-online","status":"publish","type":"post","link":"https:\/\/www.gayfriendschat.com\/socialblog\/u-s-consumers-unhappy-with-holiday-retail-customer-experience-in-store-and-online\/","title":{"rendered":"U.S. Consumers Unhappy with Holiday Retail Customer Experience in Store and Online"},"content":{"rendered":"

U.S. Consumers Unhappy with Holiday Retail Customer Experience in Store and Online<\/b>
\nThis evaluated 500 U.S. retailers on their ability to provide answers to routine questions via email, the web, chat<\/a>, Facebook and Twitter and found serious failings in the customer experience. For example retailers could only answer 20% of questions sent …
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U.S. Consumers Unhappy with Holiday Retail Customer Experience in Store and Online This evaluated 500 U.S. retailers on their ability to provide answers to routine questions via email, the web, chat<\/a>, Facebook and Twitter and found serious failings in the customer experience. For example retailers could only answer 20% of questions sent … www.bing.com\/news\/apiclick.aspx?ref=FexRss&aid=&tid=39AA556CA03A41B9B547B51C3DE6A5BE&url=http%3A%2F%2Fwww.prnewswire.co.uk%2Fnews-releases%2Fus-consumers-unhappy-with-holiday-retail-customer-experience-in-store-and-online-559985351.html&c=fL4R63kv6O-WA-9rLZQ4VzIFs4U-mwEAJaPMiFoD9aY&mkt=en-us<\/a><\/p>\n","protected":false},"author":2466,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[107],"tags":[],"class_list":["post-28967","post","type-post","status-publish","format-standard","hentry","category-news"],"yoast_head":"\nU.S. Consumers Unhappy with Holiday Retail Customer Experience in Store and Online - GAYFRIENDSCHAT.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gayfriendschat.com\/socialblog\/u-s-consumers-unhappy-with-holiday-retail-customer-experience-in-store-and-online\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"U.S. Consumers Unhappy with Holiday Retail Customer Experience in Store and Online - GAYFRIENDSCHAT.com\" \/>\n<meta property=\"og:description\" content=\"U.S. Consumers Unhappy with Holiday Retail Customer Experience in Store and Online This evaluated 500 U.S. retailers on their ability to provide answers to routine questions via email, the web, chat, Facebook and Twitter and found serious failings in the customer experience. 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