{"id":28962,"date":"2015-12-02T18:40:41","date_gmt":"2015-12-02T23:40:41","guid":{"rendered":"http:\/\/www.gayfriendschat.com\/socialblog\/study-holiday-service-leaves-shoppers-not-so-happy\/"},"modified":"2015-12-02T18:40:41","modified_gmt":"2015-12-02T23:40:41","slug":"study-holiday-service-leaves-shoppers-not-so-happy","status":"publish","type":"post","link":"https:\/\/www.gayfriendschat.com\/socialblog\/study-holiday-service-leaves-shoppers-not-so-happy\/","title":{"rendered":"Study: Holiday service leaves shoppers not so happy"},"content":{"rendered":"

Study: Holiday service leaves shoppers not so happy<\/b>
\nThis evaluated 500 U.S. retailers on their ability to provide answers to routine questions via email, the web, chat<\/a>, Facebook and Twitter and found serious failings in the customer experience. For example, retailers could only answer 20% of questions sent …
\n
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Study: Holiday service leaves shoppers not so happy This evaluated 500 U.S. retailers on their ability to provide answers to routine questions via email, the web, chat<\/a>, Facebook and Twitter and found serious failings in the customer experience. For example, retailers could only answer 20% of questions sent … www.bing.com\/news\/apiclick.aspx?ref=FexRss&aid=&tid=4EFAAD3A39C14FA8B658E4823BE7463C&url=http%3A%2F%2Fwww.chainstoreage.com%2Farticle%2Fstudy-holiday-service-leaves-shoppers-not-so-happy&c=k0FlGzK0ab7xRRMHIjOtf3oJZ1CDvff68ZJySZeOkRU&mkt=en-us<\/a><\/p>\n","protected":false},"author":2466,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[107],"tags":[],"class_list":["post-28962","post","type-post","status-publish","format-standard","hentry","category-news"],"yoast_head":"\nStudy: Holiday service leaves shoppers not so happy - GAYFRIENDSCHAT.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gayfriendschat.com\/socialblog\/study-holiday-service-leaves-shoppers-not-so-happy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Study: Holiday service leaves shoppers not so happy - GAYFRIENDSCHAT.com\" \/>\n<meta property=\"og:description\" content=\"Study: Holiday service leaves shoppers not so happy This evaluated 500 U.S. retailers on their ability to provide answers to routine questions via email, the web, chat, Facebook and Twitter and found serious failings in the customer experience. 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